Support
Frequently asked questions
Last updated March 11, 2026
Overview
Quick answers about custody, chains, wallets, and how the Proteus desk works. Product surfaces evolve; on-screen disclosures control if anything here conflicts with live UI copy.
What is Proteus?
Proteus is a private multichain trading desk. You can research markets, swap tokens, manage liquidity positions, bridge between desks, and optionally fund a managed mandate — with self-custody signing through wallets provisioned or linked via Privy.
Who holds my keys?
Self-directed swaps, LP, and bridges are signed by your selected wallet. Embedded Proteus desks are Privy embedded wallets you can export. Linked wallets (Phantom, Solflare, MetaMask, etc.) remain under your control. Managed deposits only move funds when you explicitly send them to a configured Proteus custody address.
Which chains are supported?
Live desk rails include Solana plus Ethereum, Base, Robinhood Chain, Monad, Arbitrum, Optimism, Polygon, BNB Chain, Avalanche, HyperEVM, and Unichain. Markets can be browsed as a blended multichain book.
Can I use multiple wallets on one account?
Yes. Link multiple Solana and EVM wallets under one Proteus profile, then choose which wallet signs each swap, LP, bridge, or deposit via Profile & wallets or the Sign with control on Trade / Liquidity.
How do swaps work?
Solana swaps route through Jupiter. EVM swaps route through LiFi aggregation. You review the quote, sign in your wallet, and settlement happens on-chain. Proteus does not take custody of self-directed swap flows.
How does liquidity (LP) work?
On Solana you can open and manage positions on Raydium, Orca, and Meteora from the Liquidity desk. Transactions are built server-side, safety checked, then signed by your active Solana wallet.
Is the order book a traditional exchange book?
Most Proteus spot routes use AMM / aggregator liquidity, not a central limit order book. The Trade desk depth panel visualizes estimated depth and recent activity around the selected pair to support decision-making.
What fees does Proteus charge?
Network gas / priority fees are paid to the chain. Venue and aggregator fees may apply inside the route you accept. Any Proteus desk or managed mandate fees will be disclosed in-product before you confirm. Always review the wallet simulation before signing.
Is this financial advice?
No. Proteus provides software tools for research and self-directed (or separately elected managed) trading. Nothing on the desk is investment, legal, or tax advice. Digital assets are volatile and you can lose capital.
How do I get help?
Start with this FAQ, then review the Terms & Conditions and Privacy Policy. For account or desk issues, contact the operator channel published by Proteus Labs for your deployment.
